Why does it take soo long to get my machine repaired?
We are a very small company with limited time and storage space. Please be patient with us. The work we do is not common. There are not many businesses like ours so please understand we do the best we can to get to your machine. We do not accept all jobs and some are too far away for us to do. Many jobs take months to accomplish. Parts are often hard to find on antique machines. The machines we work on are very time consuming projects that can be risky for us in both money and time. We feel it is better for a machine to wait at your place until we have space and time to bring it in. Thank you for your patience and thank you for your business!